Terms of Service

1. The provider, and your acceptance

The provider of the DiDiPick website and application (didipicks.com) is referred to here as “we” or “us”. You are referred to as “you”.

By using the service, signing in, or using any feature of DiDiPick, you confirm that you have read and accept these terms in full. If you do not accept any part of them, please stop using the service.

These terms apply to every part of the service: downloading a clip, writing a caption, publishing, and scheduling.

2. What this service is, and what it is not

DiDiPick is a tool that does three things on your instruction: (a) it fetches a video file from a link you paste yourself; (b) it publishes to the Facebook Page you connected yourself; (c) it schedules that publishing for the time you set.

We do not store, copy, host or re-publish your video files. When you download, the file travels from Shopee’s servers through our system to your device; we keep no copy of it.

We do not select, review, endorse or edit the content of any clip you download or publish. Choosing the clip, writing the text, and deciding to press publish are entirely yours.

We are not an agent, partner or affiliate of Shopee, Facebook or Google, and we are not endorsed by them.

3. Who may use the service

You must be at least 18 years old and legally able to enter into a contract.

If you use the service on behalf of a company, you confirm that you are authorised to bind it, and these terms bind that company as well.

4. Your account and sign-in

Signing in uses your Google account. We use the e-mail address on that account to identify whose data and whose publishing quota is whose.

You are responsible for everything done under your account, including clips that go out — whether you pressed publish yourself or someone you gave access to your device or your account did.

You may not share, resell or lend access to your account in order to get around the quota of the plan you pay for.

5. Clips and rights — the responsibility is yours

You represent and warrant that for every clip you download or publish through DiDiPick you own the rights, have the rights holder’s permission, or otherwise have the legal right to reproduce and publish that clip on the account you publish it to.

You confirm that your use of each clip complies with Shopee’s terms, with the terms of any affiliate programme you take part in, and with the terms of the platform you publish to.

All liability arising from content — including claims about copyright, trademarks, a person’s image or voice, misleading advertising and consumer deception — is yours alone, not ours.

We have no duty to check in advance whether you hold rights in a clip, and the fact that the system accepted a download or a publish is not a confirmation that you do.

6. Indemnity

If a third party — a rights holder, Shopee, Facebook, Google, a consumer, or a public authority — makes a claim against us, sues us, investigates us or seeks damages from us because of your use of the service, a clip you published, or your breach of these terms, you agree to indemnify us in full.

That indemnity covers damages, fines, administrative costs and the legal fees we actually incur in defending or settling the claim.

We will notify you of such a claim within a reasonable time, and you agree to cooperate by explaining the situation and providing evidence of your rights in the clips concerned.

This clause survives after you stop using the service or close your account.

7. What you must not do

Do not use the service with clips that infringe anyone’s rights, are unlawful, are pornographic, involve children inappropriately, deceive consumers, or show illegal goods.

Do not spam, do not mass-repost the same content to inflate reach, and do not use the service to get around a destination platform’s posting caps or other measures.

Do not resell, rent, sublicense or otherwise let outside parties use the service through your account as a service of your own, unless we agree in writing.

Do not hammer the service with automated requests, attempt to reach another user’s data, break in, reverse-engineer it, or load it in a way that affects other users.

Breaking this clause entitles us to suspend or close your account immediately under clause 17, and doing so is not a breach of these terms by us.

8. Third-party platforms — your account is your risk

Shopee, Facebook and Google each have their own terms and policies. You must comply with them too, and they are outside our control.

If a destination platform restricts, down-ranks, suspends or closes your account, page or app, that is your risk. We are not responsible for the consequences, including revenue, followers or posts lost with that account.

If a destination platform changes its terms or API, withdraws access, or shuts down a feature this service relies on, we may have to stop or change the affected feature, and doing so is not a breach of these terms.

Generating images and videos through Google Flow in the app means the app operates Google’s web page automatically on your account. Google may suspect automated use and temporarily refuse to generate, or restrict, suspend or close that account. You choose this route at your own risk.

When you choose to generate through the Gemini API, the charges are billed by Google directly to the Google Cloud account of the API key you entered. Prices shown in the app are estimates. We are not responsible for those charges, including charges for regenerations or retries.

9. Access to the accounts you connect

When you connect a Facebook Page to DiDiPick, you authorise us to use those access credentials (a Page Access Token or API keys) to publish and comment on your behalf, when you ask us to or at the time you scheduled.

Those credentials are held on our systems and not on your device, because scheduled publishing has to work after you close your browser. They are encrypted before they are stored, and once stored they are never shown back to you. Section 4 of the Privacy Policy sets out how they are held and what that protection does not cover.

We take reasonable care of them, but no system is perfectly secure, so we do not warrant that no unauthorised access or leak will ever occur.

You may withdraw this authorisation at any time by removing the connected account in DiDiPick’s settings, or by revoking access at the platform itself. Once withdrawn, anything scheduled for that account will not run.

10. We do not guarantee that a post will go out

A post made through this service may fail, be delayed, go out incompletely, or disappear after it went out. Causes seen in practice include Facebook’s cap of 20 posts per page per day, access credentials expiring or being revoked, a platform API failing or changing shape, the scheduling queue not running on time, or the platform rejecting the content.

We do not guarantee when a post will appear. The time you set is when the system starts working on it, not a time the platform guarantees publication.

We are not liable for a post that did not go out, a post that went out late, a campaign that missed its window, or commercial opportunities lost for those reasons.

When publishing fails, the system records the reason the platform gave and shows it in your list of posts, so you can decide whether to try again.

11. We do not guarantee earnings

We do not guarantee views, clicks, sales, commission or any income from clips published through this service.

Any figure, example or case study shown on our pages describes how the tool works; it is not a promise that you will get the same result.

Commission payments are between you and Shopee or the affiliate programme you joined. We are not a party to that and cannot chase payment on your behalf.

12. Quota, plans and fair use

One “post” means publishing one clip to one account. Sending the same clip to two accounts counts as two posts.

Publishing quota is counted per user per month, and only successful publishes count. A failed publish does not consume quota.

Downloading a clip does not consume publishing quota, but it must stay within fair use.

We may rate-limit, throttle or suspend usage that is abnormal or affects other users. Exercising that right is not a breach of these terms.

13. Payment

Paid plans are on sale. They are billed monthly, in advance for each cycle, through Stripe, our payment processor. There are two ways to pay: a credit or debit card charged automatically each month, or PromptPay, where a new invoice is issued each month for you to scan and pay. Your bank app shows the payment as “STRIPE PAYMENTS (THAILAND) LTD”.

The price shown on our pages is the final price you pay; nothing is added at checkout. We are not currently registered for value-added tax, so there is no VAT inside the price and we cannot issue a Thai tax invoice. What you receive is Stripe’s invoice and receipt, which you can download from the billing page.

Upgrading a plan buys a new cycle of the new plan immediately. We charge the full price of the new plan on the day you press it and start a fresh billing cycle from that day. The days remaining on your old cycle are not refunded and not credited. The new plan’s entitlements open only once the payment is confirmed.

Moving down a plan, or back to the free plan, takes effect from your next billing cycle. There is no refund and no credit, and we do not withdraw entitlements in the middle of a cycle you have already paid for.

You may cancel at any time from the billing page and keep using the service until the end of the cycle you already paid for. We do not refund a cycle that has begun, including a cycle you did not use in full.

If payment for the next cycle is not received — a card is declined, or a PromptPay invoice is not paid by its due date — your plan ends when the cycle you paid for ends and your account returns to the free plan. Your data is not deleted because of this.

We may change prices with at least 30 days’ notice; a new price applies from your next billing cycle, never retroactively.

Suspension or closure of your account for breaching these terms does not create a right to a refund.

14. The service is provided “as is”

The service is provided as is and as available. We do not warrant that it will be uninterrupted, error-free, virus-free, or fit for any particular purpose of yours.

We do not warrant that every link from every shop and every country will resolve, or that a file you get will have the quality or format you wanted, because those depend on a source we do not control.

We may change, add, reduce, pause or discontinue any feature, and we will give reasonable notice when a change materially affects how you use the service.

There is no uptime commitment (no SLA) and no compensation calculated from downtime.

15. Limitation of liability

We are not liable for indirect or consequential loss, lost profit, lost commercial opportunity, damage to reputation, or loss of data arising from your use of, or inability to use, this service.

Our total liability to you, across all claims combined, is limited to the fees you actually paid us in the three months before the event giving rise to the claim. If you are on a free plan or have never paid, our liability is zero.

This limitation does not apply to liability the law does not permit to be limited or excluded, including our wilful misconduct or gross negligence, and it does not remove rights you have under consumer protection law.

This clause is deliberately written as a stated cap rather than a blanket exclusion, so that it is fair and reasonable under Thai law.

16. Takedown notices and rights holders

If you are a rights holder and believe this service is being used to infringe your rights, write to us at [email protected].

A notice should state (a) the link or post concerned; (b) the work you claim and evidence of ownership; (c) your name and contact details; (d) a confirmation that the information is true and that you are entitled to give the notice.

On receiving a complete notice we will review it and act reasonably and without delay, which may include suspending the activity concerned, deleting data we hold, and notifying the user involved.

An account reported for repeat infringement will be closed.

We cannot remove a post from a user’s page or account on a destination platform. To remove a post on Facebook, contact that platform or the account owner directly.

17. Suspension and termination

We may suspend or close your account if you breach these terms, if your use creates legal risk for us, or if we must comply with an instruction from a destination platform or a competent authority.

Where a breach is minor and fixable, we will give you reasonable notice to fix it first; where there is clear legal risk, we may suspend immediately.

You may stop using the service at any time by ceasing use and removing your connected accounts in settings.

After termination, clause 5 (rights in clips), clause 6 (indemnity), clause 15 (limitation of liability) and clause 20 (governing law) continue to apply, because a claim about a clip already published can arise later.

18. Personal data

We collect what the service needs: the e-mail address of the Google account you sign in with, the name and picture on that account, the access credentials of the accounts you connect, your settings, your publishing history and results, and the usage data needed to count quota.

We use that data to establish whose data is whose, to publish as you instructed, to count quota, and to troubleshoot. We do not sell your data.

You may ask to access, correct or delete your data by writing to [email protected]. Deleting some of it may make the service unusable for you.

The full account of how personal data is collected and used — what is collected, where it is kept, who it is sent to, how long it is held, the legal bases, and your rights — is in the Privacy Policy at didipicks.com/en/privacy, which forms part of these terms. If the two ever conflict on a personal-data question, the Privacy Policy governs.

19. Changes to these terms

We may change these terms by publishing a new version on this page with its effective date and version number.

If a change is material — for example to the limitation of liability or to payment terms — we will give registered users reasonable notice before the effective date.

Continuing to use the service after a new version takes effect means you accept it. If you do not accept it, please stop using the service and remove your connected accounts.

20. Governing law and language

These terms are governed by Thai law, and disputes arising out of or in connection with them fall under the jurisdiction of the Thai courts.

The Thai text is the governing version. This English text is a convenience translation only. If the two conflict, the Thai text prevails.

If any clause is unenforceable, it applies to the extent the law allows and the remaining clauses stay in full force.

You can contact us at [email protected].